Friends and Family Test

The Friends and Family test is a quick and easy way for you to give your feedback. We use this feedback to celebrate our success and make improvements when our patients’ experiences don’t live up to expectations.

We would like you to think about your recent experiences of our service.

The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. Listening to the views of patients and staff helps identify what is working well, what can be improved and how.

https://www.england.nhs.uk/fft/